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Contribuisci feedbackWe ordered 2 pizzas, one with a gluten-free crust. I requested contactless delivery. After waiting for a while, our order was delivered, but it was completely wrong. I called the restaurant, which turned out to be Dominos, and they said there were 2 orders for my street. They told us to keep the wrong pizzas and they would deliver the correct ones as soon as possible. A bit annoying, but we waited. However, it took even longer for our actual order to arrive (around an hour and a half since the original order), and both pizzas were cold when they finally got to us. I left feedback through their website, but never received a response. We ended up wasting $40.96.
We placed an online order and our card was charged at 11:31am. Ethan began preparing our order, but at around 12:01pm, they canceled it, leaving us frustrated and hungry. This experience at the store was the worst we've had with Domino's. We will not be ordering from them again, and they have lost us as customers forever.
Horrible customer service. Ordered through the app like we always do to be delivered to the address he have had saved in the app for three years. For some reason this time they took our order to the wrong address. Called them to find out why it wasn't delivered and confirmed the correct address with them. That person apologized and said it was their error and they said they would resend. Over an hour later still no pizza. Called back again. After confirming the correct address again they had delivered the second order to the same wrong address. They then blamed us for giving them the wrong address even though we had documentation of the original order AND had confirmed it when we called back. Person on the phone then told us we needed to calm down a deal with the fact that it was our fault. Had to argue with them about getting a refund.
Ordered pizza online because the lobby was closed. It cost $73. Next day I was told had I used the app it would’ve been $28. Closing the lobby is dumb and after I ordered food incorrectly- I couldn’t fix it because it had already taken my payment.I also do not like tipping before hand
I called for a hour straight, no answer, I ordered online at about 11:40 after trying to call in because I was trying to communicate I wanted sauce on the side and double baked wings and you can't do that online and they cancelled my order. No notification. Terrible experience, highly not recommended. Now I'm hungry, no food and wasted time and energy calling in and being on hold .
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