Subway - Centralia

Ordered over $60 in food, all the sandwiches were made wrong. Called the store, had to call back a few times, they were picking up the phone then hanging up. Final Mason answered, let them know the order was wrong, asked if they would remake them. Mason asked Brandon? Then tells me not our problem call tomorrow . Mangerment and owner will be made aware of this.

Ordered delivery. Delivered to the wrong home as per the picture the driver sent us. Called the store and the employee (who I learned later was named Brandon) continued to pick up the phone and hang it up without a word. I finally drove out there, was told they were closed (they weren’t), and Brandon said they can’t do anything about the delivery orders. I had to ask for the managers name three times before he would give it.

A new employee who also worked at another eating establishment really went the extra mile to make the best sandwich ever with my own special taste. Even my sister agreed and she is a fussy eater.

I ordered a turkey sandwich at the window, went home and found a roast beef sandwich instead. I called them thinking they would apologize and tell me to come back so they can make me the right sandwich. Instead they told me that I needed to bring back the wrong sandwich and see if I 'll be eligible for a remake. I went to the store with my wrong sandwich and they tell me that I 'm wrong and that I did in fact order a roast beef sandwich. Obviously I 'm not trying to get an extra sandwich I brought back the wrong sandwich to get a new one. Overall they were about to say sorry but you ordered the wrong sandwich and there is no remake they had to text there manager to see if I can get the right sandwich??? There was a young girl there eating food and texting her boss hanging out in the back. Where is the customer sevice??? I 'm not going back there.ALSO I paid for a roast beef sandwich which is a couple dollars more than a turkey sandwich and they wouldn 't refund me for the extra money I paid for the wrong sandwich. So today I paid for a $11 6inch turkey sandwich.

The lady at the window was super nice, however I ended up getting food poisoning after eating here.. not sure if it was the sandwich or the fountain drink that did it but I'd be cautious either way.