New Peking - Cerritos

I’ve been going to New Peking for years, and I’ve never had a bad experience. It’s a little hole in the wall place, but I think that’s why I like it. The staff is friendly and attentive, the prices are much lower than the big Chinese chain restaurants, and the food is every bit as good. Orange chicken and Mu Shu Pork are the best!

This is a pretty spacious restaurant. The first two times I came here, I thought I had found a hidden gem for Chinese food in the city of Cerritos. Unfortunately, I was wrong as my last visit here in the beginning of 2012 (or was it the end of 2011? proved otherwise. I walked in and was not greeted. More than one employee saw me but none bothered to say hello to me. The restaurant was somewhat busy considering the fact that it was dinner time when I went. However, it wasn’t a full house and I’m sure a simple hello would not have interrupted their work system. Although I have dined inside before, this time around, I chose to order for to go. Customer service stinked to the core for some reason (I was expecting better service as I had received above average service in the past and I’m not just talking about the no hello thing as the lack of greeting/welcome upon entering the restaurant was just the icing on the cake to bad service. I placed my order with a female employee. She seemed rather impatient with me as I did my best to search as fast as I could for vegetarian friendly items. After I ordered, I sat on a chair by the cash register’s counter. I can’t count how many times the female employee swiftly walked by me to serve customers dining at a large table not too far from where I was sitting. It’s one thing to be efficient; it’s a totally different thing to be a walking safety hazard. It was also somewhat rude. It didn’t bother me that she never bothered to excuse herself each time she walked ever so closely (too closely by me, but it bothered me a lot to think about possible mishaps of her tripping and landing on me, of her spilling hot food over me as she swiftly passes by and so on. Fortunately, none of these scenarios occurred BUT I really wouldn’t have been surprised had they actually occurred as the risk(s were present. I’m not sure why or who thought it was a good idea to place “waiting” chairs there. It was practically a fire hazard and an accident/mishap waiting to happen. By the time my order was ready and it was time for me to pay, I no longer was feeling this particular female employee. I’m not sure what it was but there was something ingenuine about her towards me. Her conversation and smile with me as I was about to leave came off forced/fake. Perhaps she didn’t find me to be important enough of a customer as I was only one customer (1 less orders of food just so happened to be a take out customer (take out no tip as well. I tried the food later and was disappointed. The only good thing in my order was the egg rolls. It was a major disappointment as I’ve had food here in the past and it actually was pretty good. The bean curd I ordered for to go was heavily brazed in some thick sauce loaded in MSG that didn’t taste good whatsoever. What has happened to this restaurant? This restaurant has transformed from a place that offers above average service and food to a place that offers below average service and food. I don’t know if I want to go back to this place again. I might give them one more try just to see if my last visit was pure coincidence. For those that are interested in visiting this restaurant, try coming during lunch or any time before dinner. My positive experiences with this restaurant was during the afternoon hours.

I've been going to new peking for years, and I've never had a bad experience. it's a small hole in the wall, but I think that's why I like it. the staff is friendly and attentive, the prices are much lower than the great Chinese chain restaurants, and eating is all that good.

That is a fairly spacious restaurant. the first two paintings I came here, I thought I had found a hidden gem for Chinese food in the city of cerritos. unfortunately I was wrong when my last visit here at the beginning of 2012 (or was it ending 2011? differently proved. I went in and was not greeted. more than a hired person saw me, but nobody bothered me to say hi. the restaurant was a little busy considering the fact that it was dinner time when I left. it was not a whole house, however, and I am sure that a simple hallo would not have interrupted her work system. Although I've been falling inside, I decided to go. the customer service stinked out of any reason on the core (I had expected a better service as I had received above-average service in the past and I did not just talk about the no hallo thing, since the lack of greeting/welcome when entering the restaurant was only the icing on the cake too bad service. I placed my order with a female hired. she seemed rather impatient with me when I did my best to look as fast as I could for vegetarian friendly objects. After I had ordered, I sat on a chair at the cups table. I can't count how often the female worker went quickly from me to serve customers who eat at a big table not too far from where I sat. it is a thing to be efficient; it's a completely different thing to be a danger of walking. it was also a bit rude. it didn't bother me that she never apologised, every time she always went so tight (too close by me, but it bothered me a lot to think about possible failures of her tripping and landing on me, from her spilled hot eating about me, as she passed quickly and so on. fortunately, none of these scenarios occurred but I really would not have been surprised if they actually occurred as the risk(s were present. I am not sure why or who thought it would be a good idea to place “wake” chairs there. it was practically a fire hazard and an accident/mishap waits for it. when my order was finished and it was time for me to pay, I no longer felt at this special female hire. I'm not sure what it was, but there was something ingenuine about it over me. her talk and smile with me when I was just gone, came from forced labour/fake. Maybe she didn't find me to be important enough of a customer, as I was just a customer (1 less ordering of food just happened to be a take-out client (see also no tipp.) I tried to eat later and was disappointed. the only good ones in my order were the eier roles. it was a great disappointment, as I had eaten here in the past and it was actually quite good. the bean curd I ordered was strongly braided in a thick sauce loaded in msg, whatever was not good. what happened to this restaurant? this restaurant has turned from a place that offers above average service and eating to a place that offers under average service and eating. I don't know if I want to return to this place. I could give them another try to see if my last visit was a purer coincidence. for those who are interested in visiting this restaurant, they try during lunch or any time before dinner. my positive experiences with this restaurant were in the afternoon hours.