Roots Cafe - Cerritos

My fiancé's favorite coffee shop in Cerritos is this one. She orders from there almost every day, getting two drinks - one for the morning and one for the afternoon. The chagachino is delicious and a good option for those who are health-conscious and looking to avoid sugary drinks. She always gets the lavender milk tea with oat milk and the chai latte with oat milk. The avocado toast and breakfast burritos are also really good. The banana pudding is incredibly tasty. What I love most is the attention to service and the regular customers. We usually pick up our orders with our shiba inu or have them delivered through DoorDash on some days. I'll share a picture of a sweet message written on my fiancé's cup by one of the baristas. It's the little details that make this place special to us.

I ordered lavender milk tea and it was great! I came by myself and I was hoping to get some work done here but I think this shop is more for hanging out with friends (perhaps it’s different if there were less people, coming in at different time of the day)

Out helping moms and decided to try this place. We shared a breakfast burrito and a Matcha waffle. I don 't really know about match but I know my 12 year old son is into it. So I decided to try one to make him jealous. The burrito was a decent size and they kind of grill it on the outside like a panini. But aside from that it was generic and the hot sauce it comes with is anything but hot. Very bland. And at ten bucks for one waffle I don 't know how they had a one dollar symbol on my phone search. It basically a to go place because you order at the counter and they have no plates for food but that did not stop them from asking for 15-25% tip when I payed. Sorry not gonna happen. I will not go back. I see me googling Matcha waffle recipe so I can make one for my son.

The drinks were tasty, but the service could vary depending on the server. A large group of around 10 people crowded near our table, almost bumping into us. The staff seemed more focused on socializing with the group than addressing the issue.

My friend is in town from Texas and every time she comes to visit we try a different place to eat. I ordered for pickup. The person over the phone was very polite. Took my order and repeated the order correctly. I ordered 2 breakfast burritos and wanted 1 without cheese, turns out I couldn't get no cheese because the breakfast burritos are pre-made in the morning...I ordered an avocado toast and requested egg to be added on, paid extra for that. Ordered a couple of Lattes as well. I get there and paid, the cashier walked away before my receipt was printed, sat on a stool. Once my food was ready, they placed it on the counter and walked away, didn't wait for me to get to the counter and hand it to me. I had to reach in to get my receipt since all of the people there were chatting away and didn't bother to give me the receipt. I get to my friend's home, opened up the boxes and there is no egg on my avocado toast. Checked my receipt and I was charged for it. Can't say I will go back there again.