Sarku Japan - Champaign

I ordered beef teriyaki but they made chicken instead, and yelled at me. 1/10 nhu con cac

I’ve came here for quite some time, food is always pretty good, but staff is somewhat lacking.I normally get extra chicken with fried rice for myself, and chicken with noodles for my daughter. I wish they would put more than a tiny scoop of steamed veggies with your combo—my kid really loves the broccoli out of it, and I really love the cabbage. Normally the chicken and side dish portions are never a problem, sometimes I think they put a little too much lol.I’ve never really had any issues with the guys serving the chicken, they’re normally friendly and smile at me. The cashier can be iffy, I waited one time for him to wait on me for nearly 10 minutes. Sometimes the cashiers can be rude or ignorant.Out of all the restaurants that come go over the years in the food court, this one has managed to stay around. I fear if the staff issue doesn’t get fixed it may go like the rest of the old restaurants.

Been getting my teriyaki chicken for years here, always had a good experience UNTIL they’ve had them rude, no manners, nasty attitude Hispanic guys at the end of the line who provide the food, the last 3 times I have came in the past months I leave wanting wanting to cry because of how rude they are. They make me not want to come back.

Used to love the chicken teriyaki over rice but now, half the time it's tasteless (not enough teriyaki) or there are other issues like hair in the food. The main cashier is rude, drinks behind the food line (violation of food service regulations), and is snippy with some of the guests. TBH, even when the food is good you have a chance of coming into the Food Court only for the restaurant to be randomly closed, no signage, with Google saying that they're open.I...think I'm done. It's barely worth the $10 per dish when it's decent, when everything else is so mismanaged it's DEFINITELY not worth it.I suspect that they'll close soon.

The guy on the front fat guy are so very very mean and rude.I was think to call the cops but lucky my phones was run out the battery.That guy server not should be on the front line. After rude to me he cut my order to small order give to me less beef using their languages i dont understand and give me less foods! After that I just thraw my foods away. The cs are so mad!!Never come back to this place again!