Teriyaki Madness - Chandler

I visited the Ocotillo location on Gilbert Road on Sunday, September 11, and ordered two large Teriyaki bowls for dinner. I was extremely disappointed when I got home. The chicken was not fresh; it was burnt and possibly overcooked, giving it a bitter taste. The portion of chicken was noticeably smaller than what I've received at other locations, barely half the amount. The brown rice was drenched in sauce and had a mushy texture. Unfortunately, we couldn't enjoy our meal and ended up discarding most of it. I used to frequent this location without any issues, but now I am resolved never to return. I shared my experience on social media, advising my friends to find alternatives. To the manager, I recommend re-training your kitchen staff to prevent losing loyal customers like me. Thank you!

As a child, I absolutely loved a restaurant called Kyoto Bowl. I know tastes can be subjective, but this place brings back those memories, only it's so much better! The food is fantastic, and the service is quick and friendly.

While it might fall under the category of fast food, the food at this restaurant tastes just like typical fast food. The chicken was lukewarm, the rice tasted stale, and the sauce seemed generic and mass-produced. For $15, the quality of the bowl and drink simply wasn’t worth it. Moreover, when I requested a large cup of ice to fill my personal water bottle, the cashier charged me the full $3.50 as if I had purchased a soda. This decision ultimately cost the cashier a tip, as the money went to the restaurant instead.

I had a wonderful experience bringing my family for a tasty lunch at this restaurant! The chicken was cooked to perfection, and the entire establishment was very clean. I will definitely be back!

The food was excellent, the atmosphere was pleasant, and the staff were friendly. There was a wide variety of options available. Food rating: 5/5.