Loaded Elevated Nachos - Charles

Delicious nachos! I also have to go when in St. Charles. I wish there was a location closer to me.

Pricey but really good for all the different types of nachos and big portions sizes. Thought we each needed to get our own to try different options. Brought home leftovers. Bahn Mi, crab Rangoon, Texas BBQ, and the Hawaiian were all really good. Parking lot is shared with all the other businesses in streets of St Charles.

I ordered online and picked it up in the restaurant. The nachos were good but I feel like they would be WAY better eating them fresh in the restaurant.I had a terrible experience with the staff. I was not greeted for 5 minutes, as I stood by the counter waiting for someone to come assist me. They were behind the counter but didn 't say a word. No acknowledgement. It wasn 't very busy either. The lack of communication was unpleasant.When someone did come to help me, she just said Name? no Hi, how can I help you? She said NOTHING else the entire time she threw my nachos in a bag. Just slid the bag my way. To top it off, one of my orders was missing the cheese, which was extremely disappointing. UPDATE The owner reached out and handled the situation very gracefully. I will most definitely give this place another try.

2nd time here, chose different options both times, both were great! Friendly staff!Dietary restrictions: There's a sign by the counter that tells you what ingredient is included in each dietary restriction group, very helpful!

Crab rangoon nachos were great, definitely could tell they took the time to figure out the correct flavor pairings when crafting this particular recipe. However the Frito Pie was bland at best and just generally subpar, the chili itself lacked any type of flavor and was overwhelmed by everything else including the fritos which should not have been the most distinct thing I tasted out of this.Also the lack of space to find somewhere to sit has been a common concern and I can definitely vouch for anyone who has that concern. Was like a can of sardines.