Long John Silver's (31445) - Charleston

The fish did not taste like the original Long John Silver's; it was only a quarter of an inch thick. The coleslaw was watery and seemed spoiled. I've never had a bad experience with Long John's before. I tried calling multiple times, but it just sounds like a fax machine. There’s no way to speak to a real person. I am really disappointed.

Today had to be a day for free meals! First, one of the employees warned me about a guy named Brandon who works here. Apparently, he sometimes drops food on the floor and then cooks it—quite concerning! Secondly, we waited nearly 25 minutes for our meals, and I never received my coleslaw! Yes, Long John’s is known for having the best coleslaw in the world! On a positive note, the manager offered us and some other guests a voucher for a free meal next time. I appreciate the gesture, but I probably won’t use it. It’s the thought that counts, I guess.

Everything was served hot, but the fish was old and had a dried-out exterior.

If you don't want to get gumy fish and shrimp and for food you have ordered, but don't get along with soggy French fries, NOT eat anything or spend money at the Marmet site they are con artists and a toddler could probably cook better than those idiots!

We are local. We eat here 2 or 3 times a week. It's always at 15 min wait for 1 meal or 2 meals. We ordered 1 dinner with double fries no cole slaw and add a separate order of 1 piece of fish. We received 3 pieces of fish all in the same box, the fish was as thin as the fries, the fries was maybe half an order. Like LJS or not the wait plus bad orders......not ok. Went inside to ask about order after months of bad service.....5 employees inside doing nothing. So why the 15 to 20 min wait with each visit?