Kilwins - Charlevoix

Consistently delicious and the fudge is top-notch. Our taste buds were left dancing with delight.

My 4-year-old was denied a small taste of a new flavor at this restaurant. Rules are rules, but they are not consistently enforced. When questioned, the employees laughed at us and refused to help, hiding in the back cooler. However, a kind older woman named Jane tried to justify their actions. Not appropriate. On a positive note, just one block over, MURDICKS provides amazing customer service and allows customers to sample anything. Thank goodness for other options.

This restaurant has the most delicious ice cream and chocolates I've ever tasted! We went two days in a row and each time the service was fantastic and the treats were even better.

Been coming to Kilwins in Charlevoix for years, and their ice cream is delicious!! Lots of fun flavors, and VERY generous scoops! We wandered in five minutes past closing (without realizing) and we were served and taken care of without ever realizingwe were there late! Very helpful and attentive employees!! Thank you Kilwins!!

My 4-year-old was told she couldn't try a new flavor, which was disappointing. The rules seemed strict and not consistently enforced. When I asked about it, the employees laughed and walked away, leaving us feeling ignored. The older women working there tried to justify the decision, but it still didn't seem right. I'm not sure about this place. Murdicks, just around the corner, has excellent customer service and allows customers to try different flavors. Maybe it's worth checking out for more options.