Mcdonald's - Chatham

We were traveling and pulled into this drive thru to grab something for lunch. Thete was a single line of cars, then when it got to the split for 2 lanes, each car would wait until one lane moved forward and then go into that lane. Unfortunately, there are always going to be some dimwitted who screw things up for everyone. I. This case, they wete cutting in from the right, just at the split. I don't blame McDonald's for this, though. Anyway, things were not moving, so I pulled around, parked, and went inside to order while everyone else waited in the car. When I got inside, the line was just as bad. It wasn't even lunchtime, so i'm not sure why the crowd. There are a couple of kiosks to order, or you can order from the register. I don't like to use kiosks or self checkout, so I waited in line at the cash register. The space in front of the cash register, where the kiosks were located was quite small and crowded. The line trying to get to the cash registers was crowding out the people trying to get to the kiosks. It was a terrible layout. I would not recommend going to this location.

I keep hoping this place will improve, but each time I visit, something goes wrong. It's unfortunate because it's the only restaurant in Chatham, and I believe that's how they attract customers. Please make an effort to do better. I wouldn't recommend going here.

We stopped at this restaurant during a road trip. Unfortunately, the dining area seemed to be in need of cleaning, and the restrooms were no better. Both stalls in the women's restroom were out of toilet paper, and there was a loose roll sitting on the open baby changing table in one of the stalls. Although there were ordering kiosks available, we only wanted two Frozen Cokes and weren't sure if we could order at the counter. The employee behind the counter, who appeared rather gloomy, took our order, and we received our drinks promptly. They were very refreshing on a hot day.

The fries are fantastic, and the service is quick. We frequently order cheeseburgers without onions from McDonald's at various locations, and not every place gets it right. This one did! The fries were also perfect! Plus, the bathrooms were reasonably clean—thank goodness for that!

We stopped here for lunch on our vacation trip. There was no toilet paper in the bathroom, food took 15 minutes, they forgot our cups, brought two and forgot the third, gave one bbq each and any extra were .35 each. There were numbers on random tables that must not have been picked up so was hard to tell what tables were open. There was Koolaid on the floor. My burger was so dry and there was a dark brown circle almost the whole top of the bread so I took one bit and threw it away. I was seriously grossed out and just wanted to leave. Unless you are about to die of starvation, keep driving.