Fontanella Coffee House - Chelmsford

I’m a regular customer and the past few weeks they have changed there payment method to card only the past 2 weekends i have visited the old women has been taking the signs saying card only down and taking cash payments it’s very frustrating because when i visited the first 2 weeks they wouldn’t except my cash payment because “there card only from now on” please tell me the difference from weekend to weekday

Terrible coffees overpriced food defrosted cakes rude manager go pudding wood cafe beter drinks good price food

Terrible service, was waiting in the que for 20 minutes. No ice No smoothies, the manager i assume poked her head round to see her short staff struggling and didn’t help at all. Do not recommend this place avoid at all costs!

Disgusting service extremely slow the place is overpriced for a hospital the coffee tasted like warm milk they was mixing all different milks together what is very dangerous and can be life threatening the whole place is a walking hazard they don’t seem to know there in a hospital with sick patients Romanian women extremely rude and young boy if you ask me the whole place should be shut down !!

What a joke of a place. Went there whilst my 4 year old was in theatre. Arrived at 1648 hours to be told that I couldn 't have an alternative milk as the server had cleaned all the jugs despite being open for another 12 minutes. I was told I want to go home on time Terrible attitude and rude about it. Not what you expect from a shop in a hospital. Surely you need to have a little compassion based on your location. Avoid this place.