Ginger Fox - Cheltenham

Great food and coffee. Staff is very friendly. Easy to make changes to the dishes or add some extras . Also nice to sit outside when the sun is out. Would definitely go there again.

Me and my sister came in for breakfast this morning. My sister got a ham cheese tomato croissant and found the bottom to be a tad soft. Without having to get attention from the waitstaff they came over to ask if everything was okay. When my sister explained the issue we were offered a replacement straight away with no fuss. The service here was the highlight of the meal as we also spilt some coffee, and it was promptly cleaned again without having to get the attention of the wait staff. We highly appreciate this level of customer service and think the business should be applauded.

Staff kept giving my partner and I weird stares, not welcoming at all. Menu looked amazing but upon ordering, wait time was long and disappointed in quality. Coffee was great though very cold once I received it.

We arrived at the cafe today at 2:45pm. Two of the staff members rushed at us, no greeting and said 'only take away coffee '. The cafe was closing more than an hour later. We just wanted a quick coffee inside as it was freezing outside. This is not our understanding of customer service. We will avoid in the future.

Such a lovely environment- chilled! friendly service, incredibly attentive!! The specials coming into the cooler weather have exceeded themselves! Weekly soup specials...are something I haven't experienced before, the flavours are amazing! 10/10 .