Kings Arms And - Cherwell

Driving into the car park set the scene for the rest of our stay. Uncared for, poorly maintained, dirty. The rest of the hotel is the same. We were in room 2. The bathroom window would not close so a shower was out of the question even if there was hot water. The room desperately needs redecorating and painting. The bed was very comfortable and clean the only positive from our stay.

Michaela, House Manager is a grand lady, a star. Sorted us out, helped out, guided us to the benefits of visiting Bicester. Staff were great but she was exceptional. Lovely old hotel, we had Room1, apart from a hiccup with the shower it was excellent in the way of room size, cupboards for clothes, and, two large windows inviting in the light.

Take no notice of the advertised menu. The hotel has been taken over and there is no fine dining only burgers or a steak with chips. Went there hoping to have a great meal like we had before it was taken over. Decided not to partake of menu and went elsewhere. Will not go there again.

Stayed here for a few days.. The manager is very friendly and so are the staff.. Regards to the facilities and what you would expect from a hotel, not the best. When I booked it said cooked breakfast was included in the price but when we arrived the manager said it was just a continental breakfast which was just standard.. So we decided to go to Jennys cafe across the road which was lovely.. We returned back from a evening out and found water leaking from the ceiling luckily the water had just missed going into my shopping bags from Bicester which I would of been furious about.. The manager did move us straight away to the room upstairs but said that we wouldn't be able to have a shower as there was no hot water in there and the plumber would be coming to fix it the next day (but I think this was a lie as there was hot water) .. This meant that we had to go back down too our original room and shower in the morning which stank of damp because of the leak the previous night.. We hoped that we would be able to stay in the upstairs room but Manager said we could only stay in there for that one night and had to return back to our old room... They don't provide Toiletries which is unheard of in a Hotel as this should come a standard.. We had to ask the cleaner to change our sheets as we wanted clean ones because we were there for 3nights, the cleaner did change them but was a bit reluctant due to Covid19... The rooms are nice, spacious, traditional decor and the bed was comfortable.. Local to everything so a good location but definitely won't be staying here again

Great place to stay the manager Yvonne is lovely and friendly and very welcoming, as were the other staff, we stayed in one of the rooms for the night comfy bed had a lovely sleep as the bed was a king size so plenty of room and a big bathroom, only down side was room was too hot and the windows only open a little but then I quest that’s a safety reason, would definitely stay again but would book a lower floor as we were on the second floor and too many steps for me, breakfast was toast and cereal, but there were yogurts and fruit too as well as tea and coffee and you help yourself and there was plenty.