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Contribuisci feedbackGreat burgers, we got the Burning Love Burger and the Cheesy Bacon Fondue Burger, both were perfectly cooked with some pink. Also had their Fried Pickle Nickels which were good. Only complaint is not sure if due to understaffing or to unnecessary COVID precautions, but the wait to be seated was 30+ mins. Once seated, there was only about 10 tables with people seated, and the rest of the restaurant was empty.
Love this place! Didn?t have to wait long at all to be seated. The customer service was great! The food was just right, hot juicy burger, bottomless fries w/that sweet spicy ketchup? on point!!???????? I ordered an Arnold Palmer that was just ok? other than the service food, the restrooms could?ve used a little attention where they sat us was freezing? I had to get a jacket from the car! However, I would return to this location? we definitely received our monies worth!
Don?t think I?ve been to a Red Robin and have gotten bad food. Always a good spot to hit for a good burger. Service was good, but kinda slow.
The Greenbrier RR doesn 't disappoint. You know that you 're getting food that is good to very good quality every time. Honestly, I 've never had anything bad at this location. I opted for take out this time instead of dine in due to my wife 's work schedule. The food was tasty and still warm (not quite hot) and fresh when we sat down to eat it just over 10 minutes after having been handed my order. Everything ordered was correct, except that they pulled a McDonald 's and my sons ' shake was not available due to an apparent problem with the shake machine, but that item was refunded ASAP however, so not a big issue. The manager who handled this was apologetic and completed the refund in about 90 seconds, so kudos for taking care of the customer. The staff at this location is usual friendly and I appreciate that they always seem to want their diners to leave satisfied. My only complaint is that RR is a little pricey for their offerings. I know that costs have shot up, but $11-12 for a salad with chicken, and most burgers averaging in the $14-16 price range can put some people off. It 's always a solid meal in that the food quality and the service are usually good or better make this location a good place for a nice family dining experience. I gave 4 stars due to the problem with the shake machine and the prices, which reduce the value for the money spent. I would give 4.5 stars if I could.
Our waiter was AWESOME! His name was David and he kept up with our bottomless fry order. I never once say I need more because he already had the next batch out. Worked quickly and efficiently and was friendly! I had the Southern Charm burger and bottomless garlic fries- both eere delicious! Thanks for another great meal!