1838 Latimer Estate - Chesham

So disappointed! I took my older mother in the law as a treat after she had recently harassed her husband. Upon arrival, the entrance stages are covered in cigarette and littering. Wait for 40 minutes and was ignored by all staff so we left! Service was the worst ever. We literally sat with 3 empty teacups for 40 minutes on a drunk man who had slept on the table with his head, a wedding on the eve. Go somewhere else and don't waste your money

Unfortunately the bar area where we had the afternoon tea was understaffed, so the two that were on were totally rushed off their feet. The food was nice .

We made a reservation for lunch but were seated in the bar area instead. The table was low and the room was cold, which was not what we were expecting in such a beautiful setting.

Even though they claim on The Fork that you can make a lunch reservation, the reality is that it's only in the bar, not the restaurant, and they offer a limited bar menu. It was a wasted journey.

The website did not clearly indicate if the restaurant served lunch, so I called to confirm. The person I spoke to said they do serve lunch, so I made a reservation for my wife, her sister, and their mother. However, when they arrived, they were only offered afternoon tea. Very disappointing.