Papa Johns Pizza - Chesterfield County

They never delivered my pizza. The delivery person pulled up too my house and never got out. Called the manager and nothing was done about it and said the delivery person had other routes to do before they came back to my house.

Pizza was cold, tasted old and not well cut. Breadsticks too.

Ordered an hour before it was finally ready...He kept saying 5 minutes..... Don't lie to my face very poor experience with no offer to make it right coupon , discount) wouldn't recommend unless you have plenty of time to sit and

Ordered on Halloween so understandable that the wait would be long but we got order confirmation at 3:40pm for delivery scheduled at 5:15pm. When the pizza still wasn’t delivered at 5:45 I tried to get an update through the phone. When I selected 2 for “order update” in the phone tree I was answered and then immediately hung up on. This happened 5 times then I selected place a new order and got to an employee immediately. We left to Trick-or-treat at 6:10pm and still no pizza. It was delivered while we were gone and cold by the time we got back. No offer to make it right no accountability and the customer service was horrible. Can you imagine being hung up on when all you need to know is if it’s worth it to wait or not for the food ordered 2 hours ago?

Very good fast food pizza. Service was swift despite being busy. Prices a bit higher than competitors, but quality was as well. Didn't like the cookie. Very nice service people.