Kfc - Chesterfield

There is a really nice lady who works the afternoon shift and my daughter was happy to get a free cookie, so friendly this kind of friendliness makes a real difference in the world also great fritted huh

Shocking service, staff don't seem to have any idea on what they are doing. Drive-thru get prioritiesed over people eating in or delivery drivers. Waited 20mins for our order. Also noticed other people missing items from their order and then staff arguing back saying they was wrong. Toilets were atrocious, not clean and smelled really bad. The only good thing was the food was hot.

Been here a few times. Every visit, something is broken or not available. Today aircon was broken, so the already struggling staff were red hot and not happy. Not having any chicken available in a kfc is pretty poor! When I finally got my 3 pc meal, I was given 3 of what I class as the duds of the kfc world, 3 drumsticks! When I complained, was told if I wanted breast would be 30 minutes! This place is a shambles, is a disgrace to the kfc name!

Most of our order should have been in boxes. When opened all bags, 2 lots of chips missing, everything over cooked, chips cold as well as the chicken, popcorn boxes only half full. Don't expect it to be cold, we have had take away many times from the other fast food outlet across from you and that's not been cold when got home. Spent over £40 I might as well just thrown it away. Q1: Why don't the staff serve you when you arrive at the counter? Q2: Why haven't you got the packaging that is advertised?

Ordered food through the drive through and was asked to park up . 20 mins later no food . Partner went in to ask were order was and told it had gone out !!! Clearly hadn’t as another member of staff still had receipt a further 15 min wait and order finally came . No apology, nothing . 5 min drive home to find food stone cold and overcooked and side missing and no dips. Terrible service and food . We will not go again and don’t advise anyone else to either .