Rodolfo's Mexican Grill - Cheyenne

This restaurant has the most terrible customer service I've ever encountered! I echo the sentiments of other reviews. If I could rate my experience a zero, I definitely would.

It’s clear that the previous owner, a kind man named Louis, has sold what was once a 5-star Mexican family restaurant. The delightful crispy tacos that were freshly made are now a thing of the past, along with the friendly service, quality chips with cheese, and exceptional chili rellenos. What happened to this once-great establishment?

I had a terrible experience with the customer service. I had to repeat my order three times, even though it was just two simple items with no modifications. When I got to the window, they still tried to charge me the wrong price. Surprisingly, I received what I ordered, but it was really disappointing. The quesadilla was uncut and the cheese wasn’t even melted. No thanks, I won't be returning.

Went through the drive through. sat there forever. then finally an employee took my card card to pay, and then came back 15 mins later and gave us our food but never the card back. and stated he gave the card back. but we never received the card. He never gave us a receipt. and when i went to check my bank statements, they never charged the card. Never will be going back again. I went back inside to talk to them and he told us they gave it back but never got it back.

Is a very good food,just they need to fix the building.I can see that they try to cook good food but building needs improvements owner!