Auntie Anne's - Chicago

If you want to pay $20 a tip for 2 cups of cold dry pretzel bites this is your place!!! And that doesn’t include the cheese.

Got up to the counter to order and I was not greeted. The lady behind the counter said “what do you want”. I asked for nugget with salts and cheese. She replied with “I dont have any. I got salted pretzels and plain nuggets” in a very rude tone. She had both her AirPods in so I don’t know if she could hear me. I then just asked for the nuggets and she went to put in a whole pretzel in my bag. I said to her I would like the nuggets. She then corrected me and told me what I “actually” said. Then said “Oh my god” several time after. She ended up giving me salted nuggets in the end with plenty of attitude.

Absolutely rude. We approached the stand literally 5:54 a.m. (6 minutes before the opening time on Auntie Anne 's website) to check the menu. The guy shoo-ed us away saying that I was on their line 20 minutes before they opened. Really???

Delicious pretzels but cashier was rushing and gave me the wrong order :

Pretzel was tasty and fresh of course, lady at the register was very efficient and friendly.