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Contribuisci feedbackThe food at this Potbelly location is just as good as any other, but the customer service could definitely use some improvement. There are a few rude employees, especially one in particular, and it seems to negatively impact the atmosphere for others. While I enjoy the food at Potbelly, the poor service at this location often makes me consider other dining options.
The dining experience was fantastic with quick service and the staff were extremely friendly and accommodating.
Oh my goodness, these prices keep going up every day. I remember when the subs were only $4.
First time coming in because I’ve seen the employees come to my store on Ohio St to get ice cream, and I was confused for a quick second about what I had ordered and the employee cashing me out got snappy with me talm bout some “i GoT yOuR fIrSt PaIr WhAt dO yOu HaVe tHeRe?”. She probably just needs some training on how to treat customers but the food was good.
Very rude staff, I was not aware I was not able to bring my small pup in for a pick up order from the counter for a whole 5 seconds) and Instead of politely informing me the pup was not allowed I was berated by a very rude staff member and my food was tossed to me in a rude manner. Then the Manager continued to support the rude staff member. I will not be returning as the staff is very rude and will likely never order from Pot Belly again.
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