Truenorth Cafe Hyde Park - Chicago

12 dollar for a mid sandwich is foul. drinks are in order, but the sandwiches do not beat.

Quality. may take some time to make their order. good food and drinks?

I had the pleasure to eat several times and get smoothies from true north. I have a hard time to believe some of these negative reviews, because every time I was in true north it was a pleasant experience. Only yesterday I picked up two mango Blast smoothes, a mae Wilson sandwich and a freakin Vegan sandwich. the smoothies were perfect. not too sweet, but not too watered. my mother loved her mae wilson sandwich, which was thick and hearty. my freakin vegan sandwich was delicious and tasteful. full seasoning, but not overwhelming. I really enjoy coming to truenorth. No one who works there has ever been rude to me. People who work there are generally friendly, but not so much that it seems fake. I even brought my dog with me when I picked up dinner and everyone was nice to him.

This is a pretty decent place serving really good coffees, smoothies and some unique flavored coffees as well. Good coffee, especially love their cardamom latte! Service could be better though sometimes the barista doesn't even give a smile but probably they having a bad day or busy day! Still love the coffee!

Wednesday, August 11, 2020 Worst experience in Hyde Park ever! The person behind the counter was chatting with a friend (who left her DIVY bike blocking the patio entrance) the entire time. I ordered an iced hibiscus tea. She told me it would be a few minutes to brew. I was fine with that. I was the only other patron in the place besides the friend. I turned and walked about 6 feet from the counter, I was checking some information on my phone when another employee confronted me. He stood about 2 feet from me and asked if I was looking for something in the kitchen. His tone was anything but professional. I told him that I was just waiting for my tea. It was about 30 seconds later that the person behind the counter told me my tea was ready. It clearly was not. It looked like a glass of water as it lacked the rich red color of hibiscus. She could tell by the look on my face that I was not satisfied. She apologized and offer to make me another and that I could just keep the first one. I had biked a few miles so I drank the beverage while waiting inside the air conditioned space for the correct order. She continued to chat with her friend and suddenly stopped. You can wait outside if it 's better for you. Now I was very convinced that my black presence was not appreciated. I waited in the seating area in the front patio. I took my time drinking my tea, knowing I would never patronize this business again. I don 't think any person of color should spend their money here. 8/17/20 Just an update.... I did receive an apology from Mr. Peters, one of the owners. He was the person who questioned me about a kitchen order. He said that he didn 't mean to be abrasive and that he was just in a hurry. I am inclined to think this apology was genuine. I just think that some of the young people that work in these establishments need more training in the areas of sensitivity and customer service.