Big Al's Drive In - Chico

Food was great only had a burger and a drink it is a place I'll go back when I'm near there.

Classic Chico Drive In. Food here is exactly what you would expect. Good greasy burgers, good tasty milkshakes, crispy onion rings. If you haven't been here you'll have to stop by and experience the vibes.

If you like the old days then you may like going to Big Al's Nice place to take a break.

Love Big Al's Chicos local favorite, especially for their triple thick milkshakes. Service is okay, atmosphere could use some updating. Both indoor and outdoor seating available.

My family lived in Chico for three years before discovering big Al’s two years ago which we were so happy to find!!! Big Al’s has that awesome mom and pop drive in family feeling to it. Big Al’s “ HAD “ the best burgers, fries, ice cream, root beer floats, milkshakes and customer service in Chico until about 8 months ago ? sadly that has changed. For about 16 months we treated our family of 4 to Big Al’s every twice a month. We don’t have too many places our family can all enjoy a meal from the same place since one of our children is gifted with autism so food options are extremely limited. This is the 3rd in 8 months that burgers were pink inside and the fries soggy after the 8min drive home. After the first time we figured it was a one time thing since this hasn’t happened before so we threw them away not happy about the wasted money but everyone has a bad burger once in a while right? Wrong ? two weeks later the same thing so again we threw our money into the garbage and decided we were done with Big Al’s ? do you know anyone who can afford to throw their money in the garbage? Not us!!!! Today is the first time in 7 months we tried Big Al’s hoping things would be back to normal again, unfortunately the cheese burger baskets had no cheese, pink meat and soggy fries ? I believe putting all the food in one little bag is of course going to make half your fries soggy on the 8 min drive home since it’s piled on top of each other to where the bag doesn’t close. This time I decided I was going back down to Big Al’s to have the cheese burger baskets redone. Bella who took my order originally helped me after waiting 10 minutes. I explained to Bella that the cheese burgers were pink and that there isn’t even cheese on them. I asked her to redo the baskets. Bella said that they aren’t under done but she would redo the burgers but not the fries that were sitting right there with the pink cheese burgers. I asked her to redo the whole thing because we want to eat our fries now cold with our cheese burgers but she refused to do so. This will absolutely be our last time going to Big Al’s I’m sorry to say. FYI the burgers were NEVER pink until 8 months ago so yes we know what they looked like before that. I’ve rarely experienced rude customer service like this before. I’ve always recommended Big Al’s to everyone but not anymore. Thank you for ruining one of our few family places we could enjoy as a family. Very heartbreaking ?