Pizza Express Amersham - Chiltern

We often eat at this Pizza Express and find it to be a great little restaurant. While there have been some minor issues, we have visited over 30 times and continue to return because we always enjoy our meals.

I took my 5-year-old daughter to this restaurant for her birthday, and it was a terrible experience. There was a loud kids party next to us, which made it difficult to enjoy our meal. It took a long time for us to place our order and for the food to arrive, and even the starters took forever to be cleared away. When our main dishes finally arrived, nearly 90 minutes after we arrived, they were burnt. The restaurant's excuse was that they were short-staffed with only one chef, but that is not an acceptable reason for such poor service. I will not be returning to this restaurant, as it was the worst dining experience I have ever had.

We waited for more than 25 minutes while other guests who arrived after us had their orders taken and drinks served, but we were completely ignored. I politely asked for someone to take our order, but still no one came to serve us. We eventually left, walking past several servers who continued to ignore us. It was a terrible experience.

Got as a collection and had two burnt ridged pizzas. the halloumi bites were a disgrace, for a start we barely got any and then they were burnt! the dough balls were stale and we had dips missing. normally i would rate 5 starts when eating in but if you want a takeaway find elsewhere… disappointed

Food was very good . The Prosecco was not chilled but they tried to serve it anyway and say nothing, Honesty would have been appreciated. Waiter chewing gum was most unpleasant and they kept leaving the door to the store room beside our table wide open so we could hear the staff having breaks and chatting which was annoying.