Biggby Coffee - Cincinnati

LOVE their coffee, however staff are careless when making a request in the drive-through. They never put cream cheese on the bagel even after specifically asking and only provide a miniature size portion. Never had this issue in the past. If they're going to ask for a tip every time the least they can do is follow directions.

Very slow service in the drive thru, the dine in and to go is super quick though. Biggby coffee in general is fantastic, better than both Starbucks and Dunkin by far, this location just really needs to work on their communication and team work skills when it comes to drive thru orders, it seems to be about 5 min per car for every order which seems a bit much. Overall, the coffee is worth it, amazing even, just go inside or to a different location to get it until you they work out their coordination issues. (The reason this review is so long is because I've had 30 minutes to write it with only 3 cars in front of me)

Coffee is always great. The turkey havarti is a rip off. Shouldn’t be allowed to put two thin slices of turkey on and charge over $5 for it

The coffee is ok but honestly the most caring thing is in the drive through asking people to tip on their credit card. It’s awkward and it’s pretty much just upscale panhandling. Pay your workers a wage instead of having them beg for tips

My first visit to this coffee chain was a pleasant experience. The staff was friendly and very helpful. The menu is large and has a large variety of both hot and cold coffee and drinks. I selected a hot coffee with gingerbread and mocha flavors. I found the drink to have a nice overall flavor but a slightly off aftertaste. I will not get it again, but I will go back to try something different.