Larosa's Pizza Blue Ash - Cincinnati

This location whiteoak, I use the buddy card 1 or 2 times a week with a family of 10, (8 kids 2 adults), they have been speedy for pick, and get the order right, jalapeños are on My half of the pizza so kids don't burn mouths , extra sauce and cheese when I mark it, and I love all the options beyond pizza to order for the picky ones like wings, I usually spend 50$ to 150$, which works out to sbout 5-15$ per person depending if we go beyond pizza or not with buddy card, which we usually do.

As you could see from my posting history, I rarely post, but I felt I needed to this time . So my girlfriend and our kids were traveling from Tennessee back home to Michigan and we stopped to spend the night in the Cincinnati area We decided to order pizza from Larosa in Blue Ash near our hotel. She ordered the ZITI CHICKEN ALFREDO and we got pizzas for the kids. Her order was supposed to come with a salad, when I went to pick it up from the restaurant and I got back to hotel, I realized It did not have the salad. when I called the number, they offered to refund me some money via a credit that I could use on my next order. I explained that I lived out of state, at this point they put me on hold and then said they would be delivering a new salad to us at our hotel. We waited and never received a phone call or the salad. I understand it’s just a salad, but it’s the principle of the matter. I’m very disappointed because the food was good and the staff at the location were very nice. I just wish they would’ve done something to make up for the fact that they promised deliver this and they failed to do so..

Every time we order, it's wrong. It's cold with a gallon of sause and never well done. I literally only started asking for well done in hopes my pizza would arrive somewhat hot with the extra cook time but it's cold and the kicker Is the delivery driver randomly said it was fresh out the oven ? we live 3 minutes away. I could walk it home and have it arrive hotter!

My order was wrong, and I had to go back to the store to have fixed. Not happy about that as I was pressed for time. And the floor in the waiting area needed a good sweep, and mopping.

This is an excellent LaRosa's Pizzaria location in Blue Ash of Cincinnati Ohio. Delicious food and great service every time.