Red Robin Gourmet Burgers And Brews

The waiter was amazing! but eating took 45 minutes to get out in an empty restaurant and came out cold. beer cheese seemed to be pulled out of a refrigerator and placed on the plate. fries were cold and burgers were at most lukewarm. they have eaten (which lasted another 25 minutes) and finally never seen a manager or get any kind of discount. while eating was a good tasting when it was hot, the other problems will stop me from coming back. Accessibility: none.

Was greeted with we are understaffed can you wait 15 min to be seated? Sure, no problem. Seated, ordered once server came out. Food came out pretty fast for them being under staffed, burger was burnt, overheard another table which ended up sending it back and didn 't get it back until they were ready to leave so I ended up just eating around the burnt part(all the edges). Fries were OK, fried pickles were pretty good, my complaint is that they were under staffed but the server was no where to be found, not going to any other tables, nothing. We saw her once when she took the order and when we were leaving only because she was taking an order for a new table. I don 't think the food was worth $46 so we won 't be coming back anytime soon which is a shame we used to really enjoy coming here.Kid-friendliness: Booster seats availableWheelchair accessibility: End tables available.

Went in today 8/19/22 for lunch with my sister and we weren’t greeted at the door we waited a few minutes before walking into the restaurant to the bar area. Nobodies at the bar but there are two men who looked like managers, I ask are they seating the bar they both walk about 10 feet away like they are looking for the schedule and proceed to have the personal conversation they where already having. Basically dine at your own risk. If you want to be ignored and or receive subpar service by all means enjoy!!! And let’s not forget they weren’t even busy at all it was about 5 parties in the restaurant total.

We wanted to eat at red robins, but we waited almost one and a half hours on a table for two, so we left. they were not very busy today, today we gave the girl our number, and she said maybe 30 minutes. after 30 minutes we went to buy and we saw others sitting right away. I went back to another girl who was hosted and she just chased me away to say we're on the list. not yet to sit a text and we are now sitting in another restaurant. I will not be back at this place otherwise. the two girls were not even human

I love to eat her, but, whenever I get an order or DoorDash order, the order is wrong! that's the Kenwood store I'm talking about. discussing with management does not help. we had stopped going there. decided to try tonight, even paid for besides, nothing included. no salad dress, no salsa, nothing with the wings or pickles. there are no chances anymore. very disappointed.