Archer Street Cocktail

This place is great! buzzing cocktail bar/club, where all the waiters and waiters are West End singers who spontaneously break into vocal between normal music! it's fantastic! it is packed out every night of the week practical and u must have a booking to guarantee that they will board! we went in the middle of the Christmas season, so it was even more busy, we arrived and it was always busy to close! the cocktails are delicious, expensive at a pop. had a beautiful gin and grapefruit tonic, then a festive apfelgin and basilikum cocktail and an espresso martini that was beautiful! we had champagne, too, who was beautiful!

Dezember is only on us and we are already being blackened by countless festive markets and winter pop-ups. Many of these rooms are raw joined together to sell some overpriced glow wine or useless kink snacks for visitors, but archer streets annual winter makeover is known for inventive, luxurious and really funny.

Extremely disappointed by the experience I had last night. Staff were unbelievably rude and didn't accommodate to the needs of our party. The manager dealt with the situation in a very unprofessional way, lacked any sense of empathy and understanding of the customer role. Would not recommend this bar to anyone.

Exactly as I expected. Had never been here before but my friend had. Two of us arrived at 9 and waited 20 minutes for our friend, in that time saw people going in, including a group of 4 that we overheard didn 't have a booking. When we went over we were told walk-in only after 10 (the friend that had been there before asked if they had changed it from 9.30 when he had been before, which got a shrug). Told to go to nearby pub for a drink and come back. Went back at 10.15, queued up, heard the same doorman tell a group that it was walk-in from 9.30 and they had to join the queue... Got to the front and we were now 6. Told that was too many, said we were happy to go in as 3 and when more space came up the next 3. Told that wasn 't allowed as we would want to stand together... (obviously two separate groups have never met and talked in there before and they have a strict separation policy). Group of 3 behind us also not allowed in before as they were seen having a drink elsewhere beforehand (literally what the doorman told our group to do). I 'm sure Cathy will respond with how they care about customer service. They don 't. So rock up here if you want to see an egotistical man treat you with contempt whilst trying to make up bizarre excuses and justifications for his own power trip.

Tonight were there for the first time and: Wow! Can't find one thing I didn't like. Place is amazing, music is the best! The Brazilian DJ rocks! OMG and live singers? That's great! The singers were super sweet and friendly as well as... And talk about friendly: the bar team! They were so warm and welcoming, so polite... Even the securities there were amazing! Honestly, you should give classes to other places how to achieve success! I said that to the manager (who was also super sweet), but worth a review... Thank you for a great night, I am deff coming back! 100% recommended!!