Burger Lobster Threadneedle

Disappointing on arrival was asked if i could have the allergy menu and was told they didn't have one and the server would be able to help. not filled with confidence. This listing claimed they have gluten free options this is simply not true. No gluten free bread, chips/fries are cooked in contaminated oil. Servers didnt know whether condiments were gluten or dairy free. I order oysters as a starter, because they were happy hour £1 each. Trouble is the kitchen hadn't learned how to shuck them properly. All six were full of broken shell, some were shredded (this happens when the oyster knife doesn't make a clean cut) I had the Lobster Burger Combo very tasty and very well cooked , although the beaf patty was on the small side could've been bigger given they saved on the bun!

A superb welcome with Yoann and his team. a warm, professional and so pleasant welcome! We had a great time with our children! THANKS

Visited with as a group of 5 and had an excellent time. Venue was tasteful and spacious, food was superb and reasonably priced. Would absolutely return and recommend.

Horrible experience. Lunch time very busy. We did not have a reservation, so had to wait 40 minutes for a table, but sat at the bar and ordered drinks whilst waiting. Kiyah took our order and had great customer service and waiting. 5 to her. I ordered an oyster which was tasty and different and b and l combo- chips and lobster tasted good with the Holy F k spicy sauce, salad was yummy spinach, dried beetroot and parmesan with pomegranate sauce) but the burger was not great. Upstairs was clean, toilet was downstairs alot of stairs to get to it), one toilet was leaking and the rest was clean. After I had two bites into the burger i started to feel hot, sweating belly hurting and nauseous. I had to run to the toilet to vomit. Asked to speak to the manager Ramya and she was adamant it was NOT the food and it was what I ate at home. Was not sympathetic to even offer water just the ambulance to cover themselves and was only talking about the temperatures and standards of all the foods and how many branches there are. As seeing from the amount of reviews I have done I go out to eat alot and have never experienced this in my life. Very disappointed that I spent all that money £56) on a meal with drinks and leaving unsatisfied and sick. Table spent £299

Visited Burger Lobster for the first time as a little treat lunch for my mum's birthday. I was expecting the food to be yummy (it was! but wasn't expecting such good service. Our waitress was really lovely, and I hugely appreciated that they brought out a complementary creme brulee with a candle in it for my mum. I'd let them know it was her birthday ahead of time but this was still a lovely surprise. It's not a cheap place to eat but for a special occasion a worthwhile treat! A special thank you to our waitress who was lovely.