Caffe Nero - City of London,Westminster

I usually have positive reviews, but my experience at Cafe Nero was disappointing. The coffee was overcooked and the food had a strong baking soda flavor, making it inedible. I tried to inform the staff, but they were too busy to address the issue. It's a shame that Farmer J, just a few blocks away, is a better alternative.

Conveniently located near Oxford Circus tube station.

I was impressed by the atmosphere of the restaurant, so I decided to give it a try. However, I was disappointed by the lack of attention to detail. I specifically requested soya milk in my caffe mocha due to my lactose intolerance, but the staff made it with whole milk instead. I know this because I have been drinking soya milk coffee for years to avoid lactose issues. As a result, I had to make two trips to the restroom due to a reaction caused by the whole milk in the mocha. The staff member seemed distracted and had to double-check multiple times to confirm the soya milk request, even though there was none available. Unfortunately, this mistake ruined my birthday celebration. Thank you for that.

Pretty decent place The tables are not properly cleaned for newer customers though. That's a shame. Toilet code -412

Try the luxury caramel latte. It's fab! Didn't have marshmallows on the day I went though :