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Contribuisci feedbackA mocha and a slice of banana bread toasted was just what we needed on a rainy morning in London. This cafe is tiny but really well organized and they are bang on with their service. Looking for a quick break in a busy part of the City...this is it.
Popped in to grab a toastie and was shocked (as a new customer) how I was greeted. I walked in like a drowned rat with my previous Starbucks purchase in a brown bag (a London mug). The employee who was milling about in the shop walked straight towards me and said in a very confrontational way ' 'And can I help YOU? ' ' She clearly thought I was going to complain about something and she wanted an argument. If I wasn 't so knackered and desperate to get to my hotel with my evening meal I 'd have told her to f off. Gentlemen on the counter was pleasant but the employee who was doing nothing much was rather unwelcoming. Next time I want a toastie I 'll walk to the Starbucks on Victoria Street. Staff there are much nicer.
We were walking between our lunch restaurant and our hotel, on a gloomy November afternoon, when we spied the Starbucks Westminster at 17 Broadway. Starting in about late September, Starbucks in the USA brings out their Pumpkin-spiced Lattes, through the Holidays, and that sounded great, so we stopped in. Well, we discovered that the Pumpkin-spiced Lattes are an American thing, and they are not seasonal drinks in the UK. We consoled ourselves to not getting what had initially brought us into Starbucks, to begin with, and did a Latte Grande Regular, and a Grande Decaf. Both were very good. Our server was cheerful, even if she had to deliver bad news to us, and though we did not get what we had come in for, were very satisfied with our two coffees.
Stopped for an okish expresso and had to use their bathrooms which were absolutely diabolical- don’t know when they were last checked but not what I usually expect from a their chain!! Not impressed!
This location was right by our hotel. I take almond milk and stevia in my coffee and it was so nice having a Starbucks close by where I could go. The staff were very friendly and efficient.