Dunkin' - City of Rochester

The line was HUGE. Best customer experience I've had in a long time. Got my order quick once I could put it in but they're WAY understaffed. They had only one employee at the busiest time of the day. And the one employee was running around like crazy backthere trying to keep up with all of them while trying to take orders at the same time.

Great location! Very friendly staff. I came in today and got a very positive attitude from the staff. Much better than other places.

The workers in this place are very friendly and always ready to fix your order if they don't have anything in stock. Just today their oven was broken and they gave us an extra donut and said if we came back later, we could get the rest of our order, and we have and it was great!! And they are always so nice and friendly, by far my favorite dune, because the staff is super friendly!!!

This is my way to the DD. My order is always ready. The staff is super friendly. I stopped going with me. This is number one for me. I always had problems with the mobile app or had to wait. They offer fantastic service.

This is a bagel with extra cream cheese. i ask for extra because i'm greeted with this every time i need to stop at dunkin for breakfast. i don't know if you need a lesson on spreading or if you don't like your job. either way i would like to not waste my money on bread.