House Of Hunan - Cleveland

I've been going to this place since I moved here about 4 months ago, I always let them know that I have a bad mushroom allergy, I ordered food the other day and as usual I reminded them no mushrooms due to allergy issues, the lady said she understood, I get home a little later on and open the food and it's full of mushrooms, it was late and I just got home from work and didn't want to go back out there, they offered to make me a new one later in the week, I go back in yesterday and they tell me I needed to hold onto the old food and bring it back, when I called them, I offered to take pictures which she didn't want.The food that I order was usually ok at best, some just looked nasty, I can't believe they would treat a customer like that, never going back.

Ok let me start off saying we ordered 2 combo dinners pepper steak and sweet and sour chicken, with general tso sauce instead of the sweet and sour. The rice was given to us in a box that is like for a burger and it was very sticky and kinda in a ball, no flavor looked like they put soy sauce in it and called it fried rice, then the pieces of chicken was almost the size of my hand. The pepper steak flavor wasn't bad but the meat was slimy almost like mush the vegetables were way over cooked as well . And the general tso sauce was so thick I was almost like a spread. O and I also ordered boneless rib bbq rib tips I swear to God it was a McRib patty cut into pieces. Waited almost 30 mins for this trash and paid 36.00 for the same thing we order from our local favorite place and it's under 25. I wish I would have taken pictures but I just thru it all away and went to subway.

My wife loves the pork fried rice and vegetable egg rolls and the nice lady that works there. She is very sweet and the food is delicious ?

Always plenty of good food and very pleasant woman go often best Chinese food to

My first time here for a to go order. I got the General Tso's which I have ordered from many places for years. My to go container was full of five whole uncut chicken breasts! That was a little strange but then I could barely cut them so I threw them all away and ate my less than average fried rice. See Photos!