McDonald's - Cleveland

The service at this McDonalds is usually very good.

I'm not sure why there are only 2 stars for this McDonald's.

Terrible staff, eating is cold and pommes are like old. very dissatisfied with eating and service!

I will begin this by saying that I have worked with eating the majority of my life and 9 times from 10 I understand how it is to work with means of life when customers get very angry, especially for those we do not control and simple mistakes made. However, they have my order wrong, which is not a big thing, but when I corrected the order before I paid her to call her manager and the manager was very rude and aggressive when I heard them repeat what "I wanted" which was not correct yet. the manager saw me and I repeat to the manager for my correct order that I told her what it was again. she said I know and close the window again and I had paid for two other breakfast sandwiches that I did not order and told them 3 times what I wanted and said all the time to them. after the hope that they heard me the last time right, but still very hesitant I moved to the next window when they asked me what I had ordered, they still went on to me the complete wrong order. Not only did they give me the wrong order, but it was completely cold and the steak on it was gross to the point that I couldn't eat it (I never asked about one) this is not a joke when I say that this is the worst customer service and management I have ever seen and/or experienced. I never write reviews, but that was a complete failure of management and terrible customer service. I hope they will not continue to be completely evil on customers and their submissions as bad as mine because I guarantee them if they had the same experience I had, they would not come back to this place. would give 0 stars if I could.

The mcdonald’s eating is good I gave it a four that eat is the best what goes on these mcdonald’s, but it’s just mcdonald’s so that they know what it is, but at least they know what to expect, but the food in the regular hot they’re pretty good at it, but it has the longest lines in the city it’s the slowest mcdon