Subway - Cleveland

The subway restaurant is located on the ground floor of the comfort inn hotel building. the hotel lobby connects this subway, and there is also access from outside doors. we were recently guests in the comfort inn, and our fam' of four had here a simply cheaper dinner. the restaurant seemed to be rebuilt, but there were still some tables. there was a lonely sandwich artist who, when we stopped, was sweet and did the best she could to move the busting line along. but it was a bit waiting, hopefully they are in the position to care for the restaurant. we weren't in a hurry at that time, so it was okay, but it could be a problem if they have a close time reversal. parking can also be a problem if they are not parked as a hotel guest. but if you can find a place, this subway will hit the place. our sub-parts were made as in demand, with fresh bread and generously stacked fillings. we had a cheese sub, a veggie sub, a sweet wobble teriyaki sub and a rotisserie chicken sub. everything was delicious. if they are a gast des comfort inn or near another ground, and want some more convenient restaurants during the city, this metro restaurant checks this box.

Sometimes they make good and sometimes soso depends on employee who is preparing bcs it keep changing.

The tuna salad was very good and the staff was very friendly and helpful.

I recently visited this Subway and ordered two BMT sandwiches along with three macadamia nut cookies. One employee made my sandwich while another prepared my friend's. The employee who made my sandwich seemed unsure about how to prepare it and kept asking me for clarification. When I got home, I discovered that my cookies were chocolate chip instead of macadamia nut. I called to complain, but now I have to go back and spend gas money for three cookies. I've attached pictures of both sandwiches; mine looks quite sparse, just meat with minimal toppings.

Your staff needs to be trained on what is legal and what is illegal. It IS ILLEGAL to refuse a disabled person with a LICENSED GUIDE DOG AND PAPERS that. Asking her friend to order for her and for her to go outside??? SERIOUSLY. Be very very thankful that the individual is not interested in money but rather education. You would be facing a HEFTY lawsuit and YOU WOULD HAVE LOST. All you offered was a free sandwich? That is low and shows your business ethics.