Severance - Cleveland

Got there at 6:05 PM for a 6 PM reservation on a Tuesday for Valentine's dinner. Concert to begin at 7:30 PM. All started well. Limited menu so easy ordering. Salads came promptly, then nothing. No entrees. We asked 3 different people including a dining room manager over an hours period of time. Finally, around 7:15 PM, cold, hastily prepared entrees came. It was inedible and lights starting flashing telling us to go to Hall for orchestra concert. It was a bad experience. We did not pay for the meal; they had only wanted to give us desserts after the concert, but we said we would not come back so they agreed not to charge us and frankly, we only had taken a couple bites of the entrée. It was poorly handled and the restaurant was ill-equipped. It put a big damper on Valentine's day.

Excellent short ribs and trout for our entrees. Server was Cello and she was excellent.

Very nice environment and waitress. My girlfriend and I, however, felt kind of different from the rest of the customers because everyone was old!

Completing a food request on line, and when you arrive and see the limited menu that was provided. The menu presented at dinner was different than the choses provided on line. The selection was very limited and there was no ability to ask to make any changes to the entrée. Service, was good.

Food is warmed up. Price is high. Had decent taste.