Monical's Pizza - Clinton

Ran by a great and welcoming staff! Great food! Service: Take out Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Cheese Pizza, Mozzarella Sticks, Garlic Bread

My favorite pizza! Hawaiian (ham pineapple) is my favorite topping. I love the thin crust. Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5

First time at this Monical's though I've been to many, including the one in my hometown, and I love Monical's. This was very disappointing. We got there at 5 thinking we would have plenty of time to eat and be in Decatur by 6:30. We got drinks, a salad, and 2 breadsticks pretty quickly, but after 50 minutes still no individual pizzas. The place was not busy at all, maybe three tables occupied, and there were several employees just standing around. Apparently, there were several new people and our order got lost. By that time we had to leave to make it to our appointment on time, but our pizzas suddenly arrived as we were checking out so we requested they be wrapped. Mine ended up sitting in the car because I couldn't eat it and drive, and my partner couldn't finish eating theirs because they said it tasted bad. We asked for two tickets when we ordered, but they were rung up as one. We then asked for them to be split based on what we ordered. One person was given a discount and not charged for their pizza we asked why that tab was so low and that is what we were told. The other person was charged full price for nearly the same order. Couldn't get an explanation why one person was charged $7 and the other charged $14. At that point we had to leave without any answers. We were there an hour with no pizza. We didn't even get drink refills.

We had (what started out as) a bad experience. Management stepped up and took excellent care of us! The service was top notch, food was great, and we found out we had so much in common. Thank you, again. Food: 5 Service: 5 Atmosphere: 5

Food quality has changed and gone way downhill Crust and meat and cheese and sauce not like it was For price increases not worth paying for a simple pizza and salad and drink Hope the region and exec team dont get huge bonus or salary due to their bad choices and changes Food: 1 Service: 3 Atmosphere: 3