Panera Bread - Clinton Township

As a regular to Panera and deciding to try this location for the time, and that was a mistake. I arrived a few minutes early to my pickup time window, and got the message it was ready! I waited 15 minutes after i walked in being one of the only people and seeing only a couple cars in drive thru.I ordered 2 pick two orders. Both included Smokehouse BBQ chicken sandwiches, one being modified, and both would come with a soup. The soup wasnt bad! It was warm, but both sandwiches came wrong...The modified sandwich included no red onion, that was all. Instead we we recieved additionally no crispy onions with no BBQ sauce and some leftover chicken to feed the cat. The regular Smokehouse sandwich came with one shred of chicken! A 4 piece nugget from mcdonalds had more chicken than these sandwiches.There is a reason the other hall road location is always busy... and its not luck

I came through the drive thru Tuesday morning 11/14. The lady working the drive thru window was rude and condescending. I’ve had much better experiences every single time I’ve come through. I don’t know if she is new but I’ve never had an issue with any other employees.

Horrible experience, I ordered 3 salads. 2 chicken Caesar and a Cobb. What I received was one Caesar with no chicken, Figi apple salad, and bowl of lettuce with avocado, feta, olives and egg with no dressing. What I received was nothing I ordered. I also did not receive any bread with my order either. Ther receipt was not attached to the bag. I called to address the problem and was hung up on twice. I called back between the right hours according to the voicemail and my call was not answered.

They don't show prices on their menu and the receipt doesn't show itemized prices either. $40 later. Everything is so expensive.

Place wasn't busy. Stood at the register for 10 mins while the employees glanced at me. Not a single person said anything to me. Ended up leaving without ever getting spoken to.