Dunkin' - Coconut Creek

Clean place. good staff, good products sad from chocolate ice cream.

The place opens early, yes, but at my visit it opened 10 minutes too late. no excuse if you think it's 40 degrees outside. I ordered a hot sand that and her toaster was broken. I understand. However, the woman tried to give me a refund that I had to show her how to do on her POS system. their answer was, oh. Now they have changed our system, so I don't know. I don't understand why they change everything. toaster is repaired, I think while I'm on my laptop and they don't even ask if I like to reorder. a friend or a father comes in. immediately greeted. I don't make a scene. I'm just reordering. the father of the tribe who came in there says, a young one I think is eating. they didn't even tell me it was done. a stranger during the covid brought me my food! thank you, buddy. will not come back to this place.

This is my go-to Dunkin. The staff are the same (huge bonus as they work as a team), they do things quickly, get it right and keep the quality where it should be. If you?re looking for a ?good? Dunkin, visit this one.

Love Dunkin except this location is lacking consistent customer service. 2 times in a week I asked for curbside. My coffee was sitting inside as a pick up...with the label clearly stating it was a curbside order.

So this morning ordered a hot chocolate, paid for it, waited for my order. Notices the server wearing her mask below her nose. There is a sign on the outside of the entrance stating customers must wear masks. Guess that doesn't apply to employees!