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Contribuisci feedbackWent during breakfast hours; ordered chicken fried steak, mashed potatoes and fried okra. Waited at least 15 minutes. Waitress told me they were out of biscuits. Food arrived; biscuit included. Mashed potatoes (pretty sure they were from a box were cold; chicken fried steak had a nice crust; gravy was ok; fried okra was better than I thought it would be (light flour dusting rather than heavy cornmeal ; biscuits were interestingly good (maybe pan fried? .
Food was good. Service was mediocre. Plenty of wait staff for the number of patrons, but my waitress seemed frazzled so I had to wait a long time to get my bill paid.
Excellent Service from the Waitress, but a Disappointing Experience with the Manager: We ordered a senior meal through my mother, who qualified based on age, but ended up giving it to my sister. We hadn’t encountered any issues all summer with this arrangement. When the manager, who was busy, delivered our food, she became quite upset because my mom handed the food to my sister instead of keeping it herself. Upon realizing the situation, the manager confronted us with a harsh attitude, stating we needed to pay full price. To clarify, we were perfectly fine with paying full price; we simply wanted the smaller portion that comes with the senior meal. As a manager, she should not get upset with customers for ordering based on the ticket. Additionally, she made disparaging remarks about her waitress at that moment as well. There were far better ways to handle the situation. For the rest of our meal, she was very rude to my entire family, listening in on our conversations and giving us disdainful looks from across the restaurant. I truly feel for the staff who have to deal with her behavior every day, which may explain why business seems to be declining. On a side note, she prioritized having her own food cooked before attending to customers, leading to an additional 20-minute wait for our meals. Be prepared for a lengthy wait.
The service was horrible. Would not recommend!.got the wrong food waited 15 minutes for my food. Not once checked on. She waa too busy talking and then she walked out the door. Did not once apologize for messing up my order. The person I was with didn't get the whole order and we had to ask for the rest of it 5 times.
Everytime we place a to-go order it is wrong. They were out of ranch dressing. Tonight we were missing 1/3 of our order. So we had to wait on them to fix that. Meanwhile the rest of the food was getting cold. Then we get home and one burger has no veggies with it and wasn't fully cooked. The sundowner is missing the salsa, the eggs on it are over easy instead of scrambled, the hash browns and onions are burnt and they put the jalapenos on it when it was supposed to be without them. They don't care when you tell them things aren't right. The cook is always outback smoking. Service in the restaurant isn't any better. It's slow to non existent. Tables and floors are always dirty. Won't be back.
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