Manor House And Golf Club - Coleraine

The food was excellent and the staff were friendly, but when we asked for cocktails, the staff seemed clueless. The Bramble cocktail tasted only of gin and the other one had no taste at all. It is clear that the staff need more training.

On a Tuesday afternoon a few weeks ago, we decided to stop for lunch at this restaurant based on a recommendation. Unfortunately, our food was not great as it seemed to have been cooked in old oil and the side salad was quite odd. We had intended to bring our dissatisfaction to the staff's attention, but we witnessed a shocking display of aggression, foul language, and threatening behavior by the Manager/Owner towards three ladies who had dined there. The way he spoke to them was completely unacceptable, shouting, swearing, and telling them to leave with no regard for their feelings. I had two teenage girls with me who were terrified by his behavior. The ladies handled themselves admirably despite being visibly upset. I quickly paid my bill and left, vowing never to return to this place. I would caution anyone with vulnerable teenagers or children to stay away from this place due to the volatile nature of the man in charge. I sincerely hope that the ladies involved in this incident have been able to recover from such a terrible experience.

I'm not sure which Manor Hotel the previous reviewer is referring to, but it definitely wasn't the one in Kilrea! We recently dined there and had an amazing meal. The food was delicious, the portions were large, and the staff was excellent. Perhaps it says something that the previous reviewer chose to remain anonymous.

Horrendous experience at The Manor Kilrea Myself and my 4 friends decided that we would take the 55 minute trip to The Manor for a feed and a catch-up. We decided on this sunny day it would be an enjoyable experience. Little did we know it would be the opposite. When we entered the manor we were told we could sit wherever we wanted. We choose the terrace. When we got to to our table the restaurant was not busy which should should have reflected a positive experience with good efficient customer service which was not provided in the slightest . We sat down at the table and it took around 10 minutes for us to be served for a drink. They then took our food order a while after that. We ordered food which when arrived did not correspond with what we had ordered. The food took at least 40+ minutes to come. The server proceeded to take each of the dishes out slowly one by one. To which this resulted in our food being cold. To get our food to our table in full took at least 35 minutes from the first chicken curry was sat down. When they served the main dishes the sides were incorrect. We had to correct the server 3 times about the mistakes made regarding the sides. The experience was awful. Not to mention the rude,unhelpful and ignorant attitude towards the mistakes the staff at the Manor continuously made. When eventually the sides requested for the chickens curry’s arrived all members at the table had finished their meals. This was absolutely ridiculous and we felt that the prices at the manor were to expensive to reflect the poor food,poor service and unwelcoming staff. This is not even to mention the standard of the food was disgusting. It is safe to say we will never return to The Manor Kilrea. We spent £82.15 on this horrific experience that had ruined our friendly catch-up. We were never asked once if our meal was ok, if we needed anything extra. NOTHING.

Was here for dinner about 20 years ago and must say it was a nice dinner just never got back again to have more food