Diner's Lounge - Colombo

I went to the restaurant for dinner and found it to be quite empty. My party of three only ordered three items, yet it took them 45 minutes to bring us our food. Additionally, there was a discount from the bank that was not applied to our bill, despite it being advertised on their website. When I questioned why, they claimed the discount was not valid for the card I used, even though the bank's website clearly stated otherwise. Despite the miscommunication and slow service, no apology was given and we were treated as if we had done something wrong. I have been to this restaurant multiple times and have always had issues with the service, but this time was the worst. I will not be returning. When we pay for a meal, we expect politeness and good service in return.

The service at this restaurant was terrible. We had to wait 20 minutes to find a waiter to take our order, and then waited 1 hour and 20 minutes for our food to arrive. The presentation of the food was poor and unprofessional, and the quality was disappointing. The chicken curry had no meat and was full of sauce and vegetables. This was the worst dining experience ever, not worth the money at all. We will not be returning.

This is my worst experience in any restaurant. We came here to break our fasting. They dint offer us anything. When we asked for poridge, they said its only for reserved tables. Leaving all that behind, we had to wait for 45 minutes to get our meals. The staff knew that we were fasting and dint bother to bring any of our order to the table for 45 minutes. I would not recommend anyone going to this place as theu dont know how to take care of customers! Poor service level leads to poor customet satisfaction.

Excellent food, value for money , trained staff and the pizza here is pizzalicious. The best taste of Classic Italian Minestrone and a Valentine cake from the restaurant.

The restaurant has commendable ambiance. The staff were very courteous and helpful. Mr. Priyantha the Manager was exceptionally so. Get his advice on the dishes if you wish and you will get an honest description. The charges were reasonable. The food delicious as always. The calamari we ordered on a previous visit was very tasty. My friends opted to go Vegan and I recommend mushroom in butter sauce which was really exceptional.