Chick-fil-a - Columbia County

Vegetarian options: This is a chicken place so it should be self explanatory.Parking: Always packedKid-friendliness: Great for kidsWheelchair accessibility: Looks safe

It seems like every time I order chicken noodle soup there's no chicken in the soup! I ordered 2 bowls tonight and one bowl yesterday. ?‍?‍?‍?‍

I hate to agree with the customers who have complained about how nasty the inside of this location is, but I have to. We usually use the drive thru, so we weren’t aware of how poorly managed the lobby is … until today. Every door was covered with fingerprints, every single booth was covered with trash/sauces, and the floor was wet/slippery in a number of places. For Chick Fil A, this is not okay. Someone needs to seriously fix this issue. Customers should not have to clean their own tables unless they’re at McDonald’s.

This is the worst Chic-fil-a I have ever been to. They have the worst customer service possible. If you walk inside to pick up an order they ignore you and the 10 other people standing there waiting as well. They are also very rude. I’ve been going here for years and now I refuse to go there ever again. I had another experience where I ordered to go food from the app and i never received it after I had put in the order two hours prior. So I finally went up there and talked to the manager and he assured me that I would be refunded and get credit for a meal and another delivery. So I gave him the benefit of the doubt and said ok and thanked him. He knew I was very unhappy and he told me it would take 24 hours to receive my credit. So I waited two days and I got nothing. He just wanted me to get out of there and didn’t resolve my issue at all. I had to pull teeth to get my refund. I finally got in touch with the director and they handled it. It’s just sad because I’ve always viewed Chic-fil-a as a great outstanding company and that they have always had great customer service until I visited this store.

By far the worst Chick Fil A in the industry! Slow, rude staff! It’s like pulling teeth to even get acknowledged. You can also forget about ordering ahead!! Ordering well over 45 mins ahead, orders usually still aren’t ready to pickup in store. Might as well be a McDonald’s. Definitely does not live up to the Chick Fil A standards.