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Contribuisci feedbackOur server seemed to be inexperienced in handling a table of 8. She did not clear any dirty dishes or glasses from our table and brought our bills as soon as our food was served. We declined the bills and asked for more drinks. We had to ask other staff for water refills.
As someone with over ten years of experience in the food and beverage industry, I typically try to avoid leaving negative reviews. However, in this particular case, it is necessary. I had made a reservation for two people on a Saturday while in town for my daughter's volleyball tournament. Unfortunately, the restaurant did not honor our reservation and we ended up waiting over 30 minutes for a table. Feeling frustrated, we decided to dine elsewhere. While I have had positive experiences with other locations of this restaurant in the past, I cannot recommend making a reservation at this specific location as it appears to be a pointless endeavor.
I had a reservation, but they didn't seem to have any record of it when I arrived. Unfortunately, we were unable to dine there and had to find another restaurant instead. They mentioned that they do not use a reservation app.
Our waitress appeared very new at the work of a table of 8. never a single dirty jar or glass from our table removed and our tickets brought to us as soon as our food was delivered. we rejected the tickets and demanded more drinks. other waiting employees had to look for filling for water.
Today, a group of six of us went out to eat. Four of us received our food in a timely manner, but the man and I only got our food after everyone else had finished. My plate was so hot that the server had to warn me not to touch it. The food had been sitting under a heat lamp for so long that the fries were cold and the chicken tenders were hard to eat. The atmosphere was nice and the server was friendly, but overall the dining experience was very disappointing. I would recommend saving your money and eating somewhere else.
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