Chick-fil-a - Columbia

My order took so long to make 2 door dash drivers left because of the wait. Ultimately I had to drive down there to get my food, at which point I received some of the worst customer service I?ve ever experienced. Not to mention there was not 1 car in thedrive through and only 3 people eating inside. Do yourself a favor and drive a little farther to the one off Bush River orGarners Ferry.

Went through the drive thru on Saturday at 8am, around 8:10 when I finally pulled up to the window to get my food they asked me to park since it would be a minute. I had to walk in at 9:40 to see what the deal was and after waiting 10 minutes to beacknowledged when the workers were straight up ignoring me, the guy who told me to park asked me what I needed and when I toldhim I was waiting on my order after they told me to park he handed me my order in literally under a minute. The ticket for mybag was marked ready at 8:20?So it was clearly that they forgot me to give me my order. My food was ice cold and my drink wascompletely melted from the ice. I only recommend coming here if you want to be forgotten and get terrible service with even moreterrible food.

This is beyond crazy. I ordered a spicy chicken sandwich and instead was given a 12 count nugget meal. Which is fine, I called the store to see for part of my money back but no one answered so I left a voicemail. As I begin eating I see a hair in my food.I don?t know what happened but this chick fil a needs to step it up. I would gladly appreciate my money back.

Just left a few minutes ago and this was absolutely my worst experience ever going here. I ordered 3 Large fries, a 6 piece kids meal and etc, but they forgot one of my large fries, gave no honey mustard when i?ve never had a problem receiving saucesusually, and my 6 piece only came with 5. I would be less mad if they charged less and there was less expected out of Chick fila, but anyone can vouch that they expect a lot from Chick fil a workers because they charge so much and make their customerservice so great there?s a lot of expectation there.

This location has gone significantly downhill in the last six months or so. Large wait times, frequent and significant issues with the order or missing items. This morning, nearly half of my order was missing. The food is still the same but the ?better?chick-fil-a experience has largely gone out the window with this location.