Applebee's Grill

Due to staffing shortage drinks took awhile to be served, food arrived shortly after drinks. Food was good. Would like to apologize for the rudeness of one of our party about the wait for the drinks.

Service was horrible. Had barely gotten our food and waitress wanted us to pay our bill. Steak was way over cooked

I haven't been to a Hot Mess Express type restaurant since the Applebee's in Hastings was open. This was honestly the WORST experience tonight here that I have had at ANY restaurant in the last 5 years!!! I should have walked out when I was lied to about my wait.

Exhausted manager here, unhappy serves it’s what I experienced..I was treated like shiet just for walking in, so I walked right out, guest seemed in fear of manager speaking to me in that way. Very sad to see people working and being rude to guests. I hope people get the money they deserve for serving tables ? (I saw your reply, I think you should reach out yo your employees to train and pay better, not me.

We decided to go for supper on Valentine's day, upon arrival we noticed it didn't seem like a lot of vehicles there for being close to 6 PM. Went inside and were informed that there was going to be approximately a 20 minute wait and they could only accept cash. I had no problem with paying cash but when we looked around and the place was almost empty there was absolutely no way we were going to wait to be seated. Absolutely no doubt we won't be going back any time soon!