Wendy's - Columbus

The service at the drive-thru was excellent and surprisingly quick. The French fries were warm and crispy.

I ordered a taco salad but only received one salad. I also ordered a large milkshake, but they sent me a small one instead. They denied my request for a refund and refused to resolve the issue. We're currently at room 46.

The restaurant has poor service and is quite slow. I noticed ants in the soda machine, and there were flies everywhere.

Find new management. I couldn't tell them when they were there, but the workers look very unused. hair covers her face. shirts looked like 3 sizes too big. only everyone looked sloppy. the kid who commanded, waited to the car left before he took the next order. does not help when they run slowly. I don't think they're being managed badly. no priority of work and whole series of stand around sweat. 5 years ago, all saw a picture in a hemd with apron.

We stopped in today 7/9. This has to be the dirtiest Wendy's I have ever been in. I had to quit looking around because it was greasy and crusty. The dirt and buildup on equipment was visible from the counter. The vents overhead were leaking and moldy. The glass in waiting room was streaked with crud.They had plenty of staff and everyone was friendly. However instead of standing around and visiting they should of been cleaning that nasty mess.Wendy's should be embarrassed and the health dept. needs to check them out