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Contribuisci feedbackCame over an hour for a keto bowl only to receive hamburger onions sauce on the meat lover. No cheese no pepperoni no sausage no ham. Super disappointing from the tejon location especially for how much these go for and the long drive to get there.
My wife placed an order on line for a pizza and a Pizzoli, the pizza was supposed to be a light crust with light bacon, light ham, no onions, no green peppers, add black olives. We received a thick crust with mushrooms, onions and green peppers only. When my wife called to let them know that we did not get what we had ordered she was told that they could refund the purchase, my wife asked if we could get a replacement pizza because that was our dinner, the girl said that would take over an hour and hung up. My wife tried to call back 4 times and kept getting hung up on so she called back using my phone and a different girl answered. My wife explained what happened with the first girl and was told that they don't tolerate people cussing at the employees. I heard the entire conversation and not once did my wife cuss or even raise her voice.
The service has gotten consistently worse. Instead of informing me that they were out of wings, they simply SWITCHED my order without telling me to the one thing I detest on their menu. When I called in about the incorrect delivery, I was informed that they were too busy to call me and ask if I'd like something else.
Ordered at 5:38, said it would be here by 6:08, arrived at 6:47. The only thing nice about this transaction was the delivery driver. They have an online tracker that doesn’t work so I called the store to get an update on my order at 6:30. I received an answer asking if I could hold and then proceeded to sit on hold until my order showed up at 6:47. Dog water service at best. Then, my pizza was wrong when I finally received it and I got none of the garlic dipping sauces I ordered. The pizza was warm-ish at least tho so there’s a little light at the end of this tunnel. This location is doin too much bruh. Too much or not enough idk which.
We ordered the Large Grande Feast tonight 12/15/23. We got both pizzas and the cheesy bread, but we did not get the two liter of Pepsi. I attempted to contact the store and both times I tried calling I was placed on hold. I waited 25 minutes each time and then was hung up on. Needless to say we are not very happy with the service. I'm not sure that we will ever order delivery again from Marco's or if we will order from them at all.