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Contribuisci feedbackNot happy at all. It was our 2nd time at this location and both times speed of service was horrible. We were in drive thru about 18 minutes. Definitely not going back to this
Every day, this Starbucks location gets worse and worse. Dont come here if you value your time or are on your way to work. Orders are never ready at given time on the app. And they're always late with orders for more than 10 minutes ! Ordering ahead defeats the whole purpose as this location ALWAYS makes me late more than 15 minutes late to work !!! It's ridiculous! And the customer service, they won't even acknowledge you while you stand there attempting to ask a question about your order. It's like you don't exist unless you get rude.
Went to get 3 grande Caramel fraps and 90% of it was literally water. Didn’t taste like milk and had very little caramel. If I wanted water I could have asked for 3 water cups. I was very disappointed to say the least. Never again at this location. Don’t waste your money here people.
My review is based on my recent experience and does not reflect overall customer experiences. I give a five star rating today because I noticed from all the times I've ordered in-store, Gus, an employee, is always operating at more-than-professional pace. The whole crew was working well, from the 1:30pm onward shift, but he stood out the most because he was moving exceptionally faster. Just wanted to let others know he can be counted on.There was a small piece of fruit in my drink. (I learned about it upon asking what it was) And I was totally fine with drinking it that way, but they discarded that drink and gave me a new one. To me that was professionalism, and I appreciated that.
I love the customer service and the way that they handle customers with patience and kindness! Yulie and the rest of the team are amazing with customers they treat us like people not a number.