Chipotle Mexican Grill - Concord

Hands down the worst Chipotle location I’ve ever been to. Dirty kitchen area, rude staff, they’re constantly out of main ingredients like tortillas, rice, meat, etc. When they do actually have ingredients, the quality and quantity of the food is terrible. If I want chipotle I now drive an extra 15+min to go to a different location that I can trust will provide quality service and food. Avoid this Chipotle location at all costs.

I have been to this location many times since they opened. During the height of the pandemic I was willing to cut them slack given staffing shortages and their desire to keep their dining room clear.On my most recent visit most of the tables looked like they had not been cleaned for the better part of the day. Trash was overflowing from the can near the door. Most of the ingredients needed for making bowls or burritos were empty or virtually so. The time we visited was about 7:30 on a Wednesday evening so they were too far from closing to justify that absence of fixings.Not sure I will return to this location. This may put me off Chipotle entirely.

I usually don't want to write bad reviews, but I had to make a withdrawal for this experience. the state of the restaurant was appalling. müll everywhere, each table was dirty, the self-service drink and utensil area was disgusting. also the meat, rice, and boring were ice cold and looked old and dried out. I was on my way and in a hurry with my family, so we didn't have a choice, but to keep it out I hope we won't get sick. oh and the hired were also rude. I never go back to a chipotle.

Ordered a burrito online from the chipotle app to pick up at this location for 6:30. It was 7:15 and I was still waiting while people who walked in to order at the store were in and out twice as quick. To top it all off when my order was finally ready they ran out of burrito shells and the guy put it in a bowl without giving any sort of heads up. Waited way passed my online time and did not get what I paid for. Huge Fan of Chipotle but will not be back at this location

Typical quality of food for any Chipotle. However, the dining area tables, front line counter, and back kitchen looked absolutely atrocious. Tables looked like they had not been wiped down all day, front counter had so much food on it and orders were prepped and dragged through the mess. The back kitchen had food all on the floor and prep surfaces, the grease trap on the grill was full and empty containers stacked everywhere. What put me over the edge was a stain on the sneeze guard at the counter that looked like it been attempted to be cleaned previously without success (i.e. smudged all over the panel).I would not come back to this location due to lack of cleanliness and concerns for food safety.