Starbucks - Concord Tpke, Concord

All of the negative reviews are true. I'm also not one to post negative reviews. But, this location has regular staffing issues and it's been this way for years. I put in a mobile order one time and it wasn't ready for over 2 hours! It's the worst parking lot in town. The police sit out front and pull over anyone making a wrong turn out of the parking lot. It's the worst Starbucks I've ever been to. I wish they would do something to improve the situation.

Says they’re open at 6:30Many customers outsideWorkers decided to ignore us it is now 7:05Someone finally called they said they won’t be home until 7:30No note on door and ignoring customer very bizarre

The inside of this Starbucks needs some alterations. Maybe they could just move across the street where the Asian restaurant recently closed, where there is more space and much better parking accommodations.Parking: They need more spaces and it is awkward (sometimes dangerous) to get in and out of the lot.

I ordered and paid on the app but the store was closed when I arrived. There has to be some way to turn off mobile ordering when there's nobody there.

Always too long a wait and then today my husbands six shot latte was not made correctly. Sorry for $11.18 it should be an awesome coffee. Ordered at 757 and 758 and finally got both at 814 and we ordered just one coffee each. Three times while making mine they stopped including looking through the mobile orders for someone else’s while my sat 3/4 made and didn’t finish it. When I visit here this is the Starbucks I use however never really happy with itParking: Small lot and very busy dry cleaner also has a spot or two just for them otherwise I’m thinking too busy at Starbucks